Privacy Policy
Privacy Policy
Effective Date: 10/11/2023
At Excel Promo, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website [excelpromo.co.za] or engage with our services.
1. Information We Collect
1.1. Personal Information: We may collect personal information, including but not limited to your name, contact details, email address, and billing information, when you make a purchase or create an account on our website.
1.2. Non-Personal Information: We may also collect non-personal information, such as browser information, IP addresses, and other technical details, to enhance your experience on our website.
2. How We Use Your Information
2.1. Order Processing: We use your personal information to process and fulfill your orders, communicate with you about your purchases, and provide customer support.
2.2. Marketing Communications: With your consent, we may send you marketing communications about our products, promotions, and updates. You can opt-out of these communications at any time.
2.3. Website Improvement: We analyze non-personal information to improve the functionality and user experience of our website.
3. Information Sharing
3.1. Third-Party Service Providers: We may share your information with third-party service providers who assist us in delivering our products and services. These providers are obligated to protect your information.
3.2. Legal Requirements: We may disclose your information if required by law or in response to a legal request.
4. Data Security
4.1. Security Measures: We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
4.2. Payment Information: We do not store your payment information. All payment transactions are processed through secure and reputable third-party payment processors.
5. Your Rights
5.1. Access and Correction: You have the right to access and correct your personal information. You can do this by logging into your account or contacting us at info@excelpromo.co.za.
5.2. Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions in the communication or contacting us.
6. Changes to the Privacy Policy
We reserve the right to update this Privacy Policy to reflect changes in our practices. We encourage you to review this policy periodically.
7. Contact Information
If you have any questions or concerns about our Privacy Policy, please contact us at:
Email: info@excelpromo.co.za
Thank you for trusting Excel Promo with your personal information. We are dedicated to maintaining your privacy and ensuring a secure online shopping experience.
